Frequently Asked Questions
Do you perform support on an 'as-needed' basis?
Yes, we perform on-demand support for both Telecom & IT needs. On the other hand, studies show that proactive maintenance improves equipment longevity, uptime and efficiency, and provides cost savings over time. Since our service plans are based on this premise, we encourage you to allow us to review improvements for your organization beyond reactive services.
What other services and solutions do you provide?
We can take care of all of your business needs, using technology solutions to reduce your costs, increase your revenues and mitigate your business risks. Some examples of these solutions are:
- Cost-saving Voice and Data T1 and Integrated T1 Solutions
- Productivity-enhancing Voice Over IP services and solutions
- Disaster Recovery and Business Continuity Planning to mitigate your risks in the event of Disaster
- Efficiency-boosting mobility solutions to keep your mobile workforce connected no matter where they are
- High availability solutions such as co-location Services for your critical systems
How can I get more information and get started with your Services?
Just give us a call at (800) 362-6300 and we’ll be happy to schedule an appointment with you to discuss your particular business needs. In order to make certain that we can help your business, our process begins with a Technology Assessment that includes a Needs Analysis and a Cost Savings Analysis. We will examine the results of the assessment and make recommendations to meet your current and future business needs.